Report a death
It isn’t easy when a loved one passes away, and we appreciate you might be going through a difficult time. Sorting out a pension and managing their affairs may be the last thing on your mind, so we'll try to make everything as straight-forward as possible for you.
You can let us know that a member of the Plan has passed away by completing the online form on the Plan Administrator’s website. The form will guide you through the information we need and will help identify where any benefits are due and ensure that they are settled quickly, which will hopefully reduce any risk of temporary financial hardship and any further distress at an already difficult time.
The online form also contains links to an FAQ document and sources of external support and advice.
If you'd prefer to let us know by telephone or email, please contact the Plan Administrators by email at GEHealthcare@wtwco.com or by telephone on 01737 235284 (9am to 5pm, Monday to Friday).
If you call, we’ll ask you to confirm the following information, so please have it to hand.
Member’s National Insurance number
Member’s date of birth
Member’s address
Member’s full name (including middle names)
Date of death
Whether the deceased has a spouse or dependent children
Member’s next of kin’s name & address
Executor
Legal representative’s contact details
Name and address of who we should write to
Whether probate is being applied for
We’ll also ask you to confirm:
Your full name and title
Your address
Your phone number
Your connection/relationship to the deceased